Privacy Policy — SkillXcelerate
🔒 Your Privacy Matters

At Skillxcelerate, operated by Edhence Education Services Pvt. Ltd., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, courses, and services.

1
Data Collection

Information We Collect

We may collect the following types of information when you interact with our platform:

a. Personal Information
  • Full name
  • Email address
  • Phone number
  • Date of birth
  • Address
b. Account & Academic Information
  • Login credentials
  • Course enrollments
  • Learning progress and performance
  • Certifications and assessments
c. Payment Information
  • Billing details
  • Transaction records
🔐
Important: We do not store full payment card details. Payments are processed securely through trusted third-party payment gateways.
d. Technical Information
  • IP address
  • Browser type and device details
  • Website usage data
2
Data Usage

How We Use Your Information

We use your data to deliver the best possible learning experience:

  • Provide and manage our courses and services
  • Personalize your learning experience
  • Process payments and enrollments
  • Communicate updates, offers, and important notifications
  • Improve platform performance and user experience
  • Ensure security and prevent fraud
3
Data Sharing

Sharing of Information

We do not sell your personal data. We may share your data only in the following cases:

a. Service Providers

With trusted third-party partners for:

  • Payment processing
  • Email and communication services
  • Website hosting and analytics
b. Legal Requirements

If required by law or government authorities, we may disclose your information to comply with applicable regulations.

c. Business Transfers

In case of merger, acquisition, or restructuring, your data may be transferred as part of business assets.

4
Protection

Data Security

We take appropriate measures to protect your data, including:

  • Secure servers and encrypted connections (SSL)
  • Restricted access to sensitive data
  • Regular system monitoring and updates
⚠️
No system is completely secure. We encourage users to keep their login credentials confidential and report any suspicious activity immediately.
5
Your Control

User Rights

You have full control over your personal data. Your rights include:

👁️

Access

View your personal data stored with us

✏️

Correct

Update or correct inaccurate information

🗑️

Delete

Request deletion of your personal data

📵

Opt-Out

Unsubscribe from marketing communications

To exercise these rights, contact us at the details provided in Section 12.

6
Tracking

Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Understand user behavior and patterns
  • Provide personalized content and experience

You can control or disable cookies through your browser settings. However, some features may not function properly if cookies are disabled.

7
Age Policy

Children's Privacy

Skillxcelerate services are primarily intended for users aged 18 and above.

  • If users under 18 access the platform, it should be under parental or guardian supervision
  • We do not knowingly collect data from minors without consent
👨‍👧
If you believe a minor has shared personal data on our platform, please contact us immediately for prompt removal.
8
Storage

Data Retention

We retain your information only as long as necessary for:

  • Providing our services effectively
  • Legal and compliance requirements

Once data is no longer required, it is securely deleted or anonymized in accordance with applicable laws.

9
External Links

Third-Party Links

Our website may contain links to external websites. We are not responsible for:

  • Their privacy practices or policies
  • Their content or accuracy

We recommend reviewing the privacy policies of any third-party websites you visit through our platform.

10
Changes

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.

  • Updates will be posted on this page with a revised "Last Updated" date
  • Continued use of the platform after changes means acceptance of the updated policy
11
Jurisdiction

Governing Law

This Privacy Policy is governed by the laws of India. Any disputes arising out of or in connection with this policy shall fall under the exclusive jurisdiction of courts in New Delhi, India.

12
Reach Us

Contact Us

If you have any questions, concerns, or requests regarding your data or this Privacy Policy, please reach out to us:

Get in Touch
Our team is available Mon–Sat, 9 AM – 7 PM to address your privacy concerns.
Phone
+91-9810882593
Address
D-247, 3rd Floor, Near Al-Shifa Hospital, Jamia Nagar, New Delhi – 110025
13
Agreement

Your Consent

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